Customer Services

Facebook ‘observed propaganda efforts’ by governments Facebook has admitted that it observed attempts to spread propaganda on its site, apparently orchestrated by governments or organised…

UK online retailers look to the US and Australia for international growth post-Brexit UK online retailers look to the US and Australia for international growth…

Fitbit devices can be hacked, research shows Popular Fitbit devices are vulnerable to hackers, according to a new study that reveals how personal information can…

Google, Amazon and Microsoft report rising profits Profits surged at four US tech giants in the first three months of the year. Profits at Google…

Facebook admits it was used to ‘incite offline Facebook is the internet for many in Myanmar Facebook has said it agrees with a report that…

Facebook security breach: Up to 50m accounts attacked Facebook says almost 50 million of its users were left exposed by a security flaw. The company said…

Equifax data breach: Credit rating firm replaces key staff Equifax’s share price has fallen by more than a third US credit report giant Equifax has…

2018 RETAIL PREDICTIONS From robotics to tailored customer service   As part of our yearly tradition, we step back to reflect and look forward to…

H&M shares jump as online drives sales Shares in Swedish fashion giant H&M – the world’s second-biggest clothing chain – have risen sharply after it…

Mobile dominates in record Black Friday and Cyber Monday sales Mobile shopping is coming to dominate peak shopping More than half of Cyber Monday traffic…