Customer Services

Virgin Media overstated superfast broadband rollout Virgin Media has suspended four members of staff and begun an investigation after it admitted overstating the expansion of…

Asos launches ‘try before you buy’ option on app We’ve all done it. You buy a load of clothes online only to find they don’t…

Wannacry money laundering attempt thwarted The hackers behind the Wannacry ransomware have tried to conceal who they are by using a virtual currency that is…

  Google apologises after ads appear next to extremist content   Google’s European boss has apologised after adverts from major firms and government agencies appeared…

Use of online pay-to-watch TV surges ahead More families are paying for internet-streamed movies and TV shows The use of commercial video streaming services has…

How to sell your old iPhone The release of a major new phone, such as the iPhone X, is a great time to think about…

Superdry reports fast sales growth as its global digital strategy pays off Superdry said it had strengthened its position as a global digital brand in…

Man dies charging iPhone while in the bath   A man was electrocuted as he charged his mobile phone while in the bath, an inquest…

Mobile taking lion’s share of ecommerce, but many retailers still arenít mobile first, study warns – mobile vs desktop usage Smartphones continue to play an…

Uber uses ‘secret program’ Greyball to hide from regulators   Uber has been using a secret program to prevent undercover regulators from shutting down the…