The best way to complain
Nowadays 76% of people are likely to complain about poor service- so what is the best way to do it?The Institute of Customer Service asks…
Spam and online marketing complaints rise by 43% in UK
Complaints about spam and other unsolicited electronic marketing in the UK jumped 43% last year warns the Information Commissioner’s Office (ICO).The ICO says it received…
Companies need bold action to grow survey finds
The latest survey from the British Chambers of Commerce (BCC) finds that while the UK economy remains weak- businesses are growing.Director general John Longworth called…
UK has wrong focus on cybercrime
The UK Government should focus more funds on policing the internet and less on anti virus software and snopping according to new research.Computer scientists at…
Neverseconds blogger beats Argyll Bute Council over censorship ban
A ridiculous ban by Argyll and Bute Council preventing a nine year old girl from photographing her school meals has been lifted following a storm…
Proposed UK snoopers’ charter faces severe criticism
Civil liberty groups and ISPs have voiced severe criticism over the newly published Data Communications bill aka snoopers’ charter. The controversial bill extends the type…
Google faces new data privacy investigation
Google is to be reinvestigated over new claims that it deliberately collected personal data, including emails and passwords, while it was capturing images for its…
How to delete cookies files
Following my blog post yesterday- New cookies data law kicks in I was asked how to delete cookies from other browsers- as I had only…
New cookies data law kicks in
From yesterday UK websites must obtain “informed consent” from visitors before saving a cookie file on a visitor’s machine.Cookies are small text files that allow…
Waterstones teams up with Amazon’s to sell Kindle book reader
In a surprising development UK bookseller Waterstones is to sell Amazon’s Kindle book reader.Only last week we posted in Digital book sales increase by 54pc…